Distance Sales
Agreement.

Article 1 — Parties

1.1. SELLER

(Referred to as “SELLER” in this agreement.)

1.2. BUYER
Name/title, delivery and billing address and contact details declared at order time apply. (Referred to as “BUYER” herein.)

Article 2 — Subject

This agreement sets the parties’ rights and obligations for the sale and delivery of the product/service ordered electronically on novatekanalitik.com.tr, under Law No. 6502 and the Distance Contracts Regulation.

Article 3 — Product/service, price and payment

Type, quantity, brand/model and selling price (incl. VAT), payment method and delivery details are as shown in the order summary confirmed by the BUYER and on the invoice. Listed prices apply until updated; campaigns are limited to the announced period. The SELLER reserves the right to correct or cancel orders arising from obvious price/feature errors; the BUYER is informed and any amount collected is refunded.

Article 4 — General provisions

The BUYER acknowledges reading the pre-information on essential characteristics, price, payment and delivery and confirming electronically. Upon delivery the BUYER must inspect the goods; broken, crushed or damaged packaging must be recorded with the courier.

Article 5 — Right of withdrawal

The BUYER may withdraw within 14 (fourteen) days of delivery to the BUYER or a designated person, without reason or penalty. Notice is sent in writing or via durable medium to the contacts above. Refunds are made within 14 days of receipt of the notice, via the payment method. Return with original invoice and full accessories/consumables is required.

Article 6 — Cases where withdrawal does not apply

Under art. 15 of the Distance Contracts Regulation: custom-built/adapted instruments; opened consumables unsuitable for health/hygiene (chemicals, media, buffers, electrodes, etc.); goods that cannot be returned by nature or spoil quickly; and other cases listed in law — withdrawal may not apply.

Article 7 — Delivery

Goods are delivered to the address given by the BUYER within the period in the order summary via the SELLER’s contracted carrier. Legal delivery shall not exceed 30 days unless a longer commitment is agreed. Shipping fees appear in the order summary. For stock/supply-dependent instruments, the net date is confirmed in writing before order.

Article 8 — Default and legal consequences

If the BUYER defaults on card payments, interest and liability follow the cardholder’s bank agreement. If force majeure, emergency, supply or logistics prevent timely performance, the BUYER is notified and may cancel or defer until the obstacle ends; on cancel, amounts collected are refunded.

Article 9 — Dispute resolution

Disputes within the monetary limits published yearly by the Ministry of Trade fall under Consumer Arbitration Committees at the BUYER’s domicile or place of transaction; above those limits, Consumer Courts.

Article 10 — Entry into force

By approving this agreement electronically when ordering, the BUYER accepts all terms. The agreement enters into force on order confirmation; a copy is sent to the BUYER’s email.

This text is a standard skeleton for information only. Its final version is published after review by legal counsel under applicable law.